We understand the importance of swift delivery and aim to provide you with a seamless experience. Below are some important details regarding the delivery of your product.
Accessing Your Product:
Your product license will be available for access through your Keyzol account. Upon completion of your purchase and order processing, you will receive an email notification indicating that your order status is "Complete." You can then retrieve your license by navigating to "My Account" and accessing the "Order History" section.
Delivery Timeframe:
We endeavor to ensure prompt delivery of your product license. Typically, licenses are accessible within 1 hour of purchase, with most deliveries occurring within just 15 minutes during our operational hours. However, in some cases, delivery may take up to 24 hours.
Operating Hours:
Our team operates from 5:00 AM to 11:00 PM (Asia/Colombo time - GMT+5:30). Orders placed outside of these hours will be processed promptly during the next operational period.
Customer Support:
Should you have any questions or encounter any issues regarding the delivery of your product license, our dedicated support team is here to assist you. You can reach us via live chat or email, and we will ensure a swift resolution to any queries or concerns.
At Keyzol, we are committed to providing fast, secure, and satisfactory service to our valued customers. Thank you for choosing us, and we look forward to serving you with excellence.